Casual Dining


CST Road, Santacruz East
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Paninaro Reviews and Ratings - Santacruz East, Mumbai


Rated 5.0 by Jigar Desai

Delicious food and good ambiance at d place. Mesmerising food display. All d crew is very polite n respectful. In totality a lovely food experience


Rated 4.0 by Kumar Sanyam

The smoky chicken sandwich was ok. But should try the lasagna. It was very good. The ambience is nice and it's a nice place to visit sometime.


Rated 2.5 by Mehak Priya

The garlic bread was the only saving grace. The pesto pasta wasnt good inspite of the veggies( which were super small sized). The other pasta ( forgetting the name sadly ) was decent.


Rated 1.0 by Vinayak Bhat

Yesterday while browsing through offers on zomato ,I saw paninaro offering 40% discount so thought of ordering from here, after a long wait for an hour or so delivery guy arrives ,he tells me 40% discount is not valid !!I rejected that order immediately.. zomato fixed my order and they delivered my sandwich and pizza!! After a long wait I expected food to turn good ,but unfortunately pizza was tasteless and sandwich was even worse... right from mispricing ,rude person who talked on phone ,to quality of the food.. this is one of the worst experience I had ...I do not recommend any one to order from this place


Rated 1.0 by Kavitha Murali

Customer service is 0 in this place. Because this the only cafe inside Windsor, the paninaro team understand the supply-demand mismatch and take it very lightly in terms of delivering on their promise. In the past two months, at least 50% of the time, our orders have not been taken down rightly and hence we have been given food which is different from what we ordered. Today, our order was first forgotten, then when we reminded them it was wrongly delivered and then when we clarified again, the food that came to our table was not even cooked. Onions and capsicums were uncooked and raw on the pizza. It has literally left a bad taste in our mouth. If the paninaro chain wants to focus on their brand name, they should first pull up this team inside Windsor, give them the right trainings and also stringent warnings to improve performance. As of now, we are very very disheartened with our experience here.