Located on Elgin Road, Chill Maar is a joint that’s always thronged with happy people floating in and out of the cafe. Serving flavored hookah and delightful food and drink, this place offers a relaxed and casual ambiance
Elgin Road, 6G, Next to Bhowanipre Education Society College, Rowland Row, Kolkata
Cost for two - 800
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Chill Maar Reviews
1.0by Saptadip Das
It is very rare that I rate any restro 1* and would have given even lesser if there is an option, hence there must be some serious reasons behind this, and its neither regarding the food nor the ambience. The main reason is their pathetic customer service which is not only annoying but also harrassing. So I will discuss about the incident before moving to describe their food and other thing So here it all started. We were about to finish our food when one of their waiter asked us whether we use zomato or not. as i answered yes he asked me to give a review about their bar. I insisted him that I had some problems at that moment posting the review but I will surely give it afterwards I had even showed him my Zomato levels and no of reviews i had already posted. But still annoyingly he almost forced us to review at that moment. More over he almost snaches my mobile from my hand and rated it 5* although I had already rated it 5*. They even nagged a lot for taking a picture of us and post it in fb, but as we seriously had some problems regarding this we finally denied to it after arguing a lot. To these i can still pardon them as they might have instructed to do so. But what was even more harrassing was the incident after it. While paying the bill i asked them whether they are accepting payments made through Nearbuy or not, it was listed in nearbuy. At that moment they agreed to to it. I had even paid the amount in front of a waiter and even showed him the paid bill confirming notification. But they still didn't let us leave. And even after leaving the restro they even kept us waiting outside for a long time. He told me that he want to confirm from the owner. They he might have called their madam and informed her that we had paid through Nearbuy. Then whatever i had caught from their convo was that she might was telling him "why did you take payments through Nearbuy?" Answering to it he responded " i don't know mam, they paid it without informing us". Their nagging continues even further and they even took a screen shot of that notification via WhatsApp. So seriously it was a pathetic experience all together that i don't even want to say a word about their foods and hookah and other stuff's. Just don't want to utter a singpe word about this hell of a place. And to the management "Dear 5* rating should be earned by performing well in every aspects not like nagging and harrassing like these." Enough said about these hell of a place where i won't even visit again leave alone recommend to anybody else. Thank you
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