While I write this complaint, I am still sitting the coffee shop. I was waiting for a friend of mine and thought of ordering an expresso with milk on side. As I go to the counter to order , Krishna , the guy at the counter tells me he needs to check whether they serve expresso or not. Secondly I requested them to give a cup where I can keep adjusting the expresso with my side milk. Which apparently was denied. Lastly when the same was served, the milk had only froth and about one n half teaspoon of milk. My experience here has never been as bad as this time.

This is one of the best coffee joint in town..their shakes are lovely..as well as the hot beverages.. Sitting arrangements are nice too.. Perfect place to gossip with your friends with some nice food and beverages..

Ordered a devil's own. Cost 202+5%Gst=212. Although I spoke in bangla, the staff @ counter tried to outsmart by speaking in english...although his name plate said "Nilendu" typicall british tail mentality. Mr Sukhen the server was wonderful. When I ordered he(Nilendu) asked which flavour ice cream or chocolate? I said Ice cream is a flavour!!! ok on asking further he clarified that its a add on for extra price which he didn't mention....Zabardasti sales by taking advantage of customers ignorance!!! hated Mr Nilendu's oversmart attitude with uninformed push sales mentality & yes extreme bhakti for English & disrespect if u speak in Hindi or bengali.

Cafe Coffee Day is one of the best cafes of Kolkata. CCD team by their quality of food and ambience has been continuing to immensely satisfy its customer over years. The place is very easily locatable and the ambience will give you some peaceful vibes. CCD team has recently launched a BOGO offer exclusively for milkshakes. They have variety of shakes in their menu including Alphonso Mango, Classic Strawberry , Kesari Delight , Cocoa Cookie. Among all I personally loved the Alphonso Mango flavour. The 300 ml bottle has delightful rich taste of the seasonal fruit - mango.

Had cold coffee. The cream on my devil's own was on point, but the cream on my friend's one was melted. Though they hesistantly told to replace, but they werent eager about it. This is not what is expected from CCD that too a cold coffee costing more than 200/-