Cafe Coffee Day

New Alipore
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Cafe Coffee Day Reviews and Ratings - New Alipore, Kolkata


Rated 2.0 by Debatrita Barman

Ccd which is well known for its coffee dint meet up our expections as the coffee served was not up to the mark.we ordered for chilli toastizza but they failed to serve it.then we opted for burger combos but unfortunately it was also tasteless.


Rated 1.0 by Sonali Maity

Okay so I have been a regular visitor to this outlet for last 3 to 4 years. Previously I did spend quality time here sipping coffee and savouring their eateries. BUT off late their service had deteriorated to a large extent. Last week they did serve me Darjeeling Tea in a stained cup. . and the waitor started justifying that's just a coffee stain. Today after waiting for half an hour I was served a cold sandwich. Talking about the ambience. . the staffs are shouting and joking among themselves all the time at the top of their voice and the way to the counter is ALWAYS laden with loads of cartons. On the top of it sorry to say that the behaviour of the current lady at the counter is Pathetic to say the least. Didn't expect such a poor standard of service n behaviour from a reputed chain like CCD. Had been a patron for a long long time but surely disappointed.


Rated 1.0 by Rini Roy

the container was dripping coffee


Rated 2.0 by Rohini Kaul Razdan

Had a very bad experience here. Just because my 13 year old went to the counter to order, the person taking the order whose name I have but I am not mentioning here added all possible add- ons thinking we would not realise it as it was a card payment. When I checked the bill and threatened to complain to the management , they accepted their mistake and refunded Rs 263 in cash for the extra cheese and extra chips they had added. Classic attempt to fleece the customer.


Rated 3.0 by Tanvi Gupta

the setting is wow but the service is terrible the lady at the counter is very rude and 90% of the times they have a lot of items out of stock the BBQ sandwich is bad and the smoked grilled sandwich is average only the strawberry milkshake is nice in their new milkshakes