Looking for some flavorsome bites to fill the void and put a smile on your face? Then head to Kolkata Konnection and get a hold of scrumptiousness. The restaurant serves a scrumptious variety of North Indian and Bengali food. Kolkata Konnection specializes in Kolkata-styled Biryani and is known for being one of the bes...
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Kolkata Konnection Reviews
1.0by Asav Mansukh Patel
I have ordered mutton seekh kebabs and received veg seekh kebabs. So i contacted zomato customer support via chat and they started contacting the restaurant. After 25 mins of hard work they were able to contact the restaurant and they accepted it and suggested me to replace the order. After 10 mins i got reply that the restaurant dont have delivery boy so wont b able to replace my order so they will issue the refund. This is what i call very poor customer support from the restaurant end. How can restaurant say so casualy that they dont have delivery boy when they r already accepting the new orders on zomato? It wasted my total one hr for all these. Before sending the orders the restaurant should confirm the order before sending out to the customers. This means that there is no such system placed in the restaurant. This raises another concern - quality of food. If this restaurant is so casual about their delivery orders than i highly doubt that they have any food quality control inside the restaurant. Beware before ordering at this restaurant.